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Privacy Policy

 

Thank you for visiting our website at www.endurancegroup.com.

“Endurance Technologies Limited (also referred to as “Endurance”, “we”, “us”, or “our”) and give utmost importance to the protection and privacy of the information collected by us or submitted by the customers, dealers/distributors and visitors (collectively referred to as “visitors/you”), by using Endurance website.

Endurance is committed to ensure the privacy of the visitors information. This privacy policy is intended to let you know what personal information we collect, why we collect (purpose) and what we do with it (use), processing/sharing and transfer of personal information and your rights relating to such personal information shared with us. By using Endurance website / Apps, you agree, understand and consent to this Privacy Policy and any future amendments and additions. Any information collected by any other source other than Endurance website is not part of this privacy policy.

Collection of information

We do not collect any personal information without the knowledge of the visitor. We may however collect information about you when you visit Endurance website, use our services, or view our online advertisements.

We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences, and interests
• other information relevant to customer surveys and/or offers

Use of information
We use the information we collect about you to establish your account and provide Services, provide customized content to you, communicate with you to inform about our features and services, promotional messages and take action regarding unlawful or harmful activities. We may use your email address or phone number (if provided by you) to contact you regarding changes to the Services, system maintenance and outage issues, account issues, or otherwise to troubleshoot problems.

Unless otherwise provided in the Policy, we may use/disclose personal information collected from our website/Apps in various ways including:
a. To facilitate or fulfill the information, products or services you have requested.
b. To contact the visitors for conforming your registration on our website.
c. To communicate with the visitors to respond to his/her queries or seeking feedback or resolving disputes on the product and services.
d. For business, marketing and promotional purposes such as sending information about special promotions, programs, schemes, orders, new features, plans on products/services and marketing communications that we believe may be of interest to you.
e. To contact visitors from time to time to order, market and sell relevant products and/or services by any of our Affiliates, Business Partners.
f. To provide customer and dealer support.
g. For product warranty registrations and product recalls.
h. To conduct or send customer relationship surveys or other surveys.
i. To consider an application for career with us.
j. To consider an application from prospective Vendors for partnering with Endurance.
k. To educate you about us, our products and services or to understand your interest to improvise the content and performance of our website/Apps.
l. For maintenance of high quality and standards of products and services.
m. To send you important information regarding our website/Apps, changes in terms and conditions, user agreements, and policies and/or other administrative information
n. For internal business operations including:
(i) Reviews and data analysis for the website (e.g., to determine the number, category of visitors to specific pages within the website).
(ii) To manage, operate, maintain and secure our website/Apps, network system, and other assets and to customize/personalize your experience with us, which may include displaying content based upon your preferences.
(iii) For the purposes of analysing the use of the website/Apps, enabling and monitoring your use of our website/Apps operating our website/Apps, ensuring the security of our website /Apps, for maintaining back-ups of our databases.
(iv) To help diagnose problems with our server, and to administer our website/Apps.
o. To comply with our legal obligations or as otherwise permitted by law.
p. To investigate potential breaches, or to protect the rights, property or safety of Endurance, the visitors of our website/Apps or others.
q. For any other purpose necessary or incidental to our business.
r. For any other purpose for which you give your express or implied consent.

In the event we use your Personal Information for other purposes, not specified above, we will inform you about the specific purposes for processing of your personal information and, when required, our basis for doing so at the time we collect the Personal Information from you to the extent required by law.

For the purposes of clarity, we may also use your personal information in combination with information we obtain from third parties about you for the same purposes described above

Use of Cookies

We use traffic log cookies to identify which pages are being visited. This helps us analyze data about webpage traffic and improve our website in order to tailor it to visitor needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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Security of information

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

However, we cannot guarantee the security of the personal information transmitted to us via Internet, although we use our best endeavors to do so, we will not be liable in any way in relation to breach of security during internet transmission of personal information, including any unintended loss, misuse, alteration or disclosure of that information.

It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

Notwithstanding anything contained in this Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event or a reason not within our control or to any reason attributable to you.

Controlling information

You may choose to restrict the collection or use of your personal information in the following ways:
• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at marketing@endurance.co.in.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you if you would like a copy of your information held by us please write to marketing@endurance.co.in
If you believe that any information we are holding is incorrect or incomplete, please write to or email us as soon as possible, at the above e-mail address. We will promptly correct any information found to be incorrect.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Governing Laws and Dispute Resolution

The courts of Pune, Maharashtra, India shall have exclusive jurisdiction in respect of all matters arising out of, or concerning or incidental to using of the website / Website. The parties hereby consent to the exclusive jurisdiction of Pune courts (and of the appropriate courts therefrom) and irrevocably waives, to the fullest extent permitted by law, any objection which it may have now or hereafter to the jurisdiction of courts at Pune, Maharashtra, India.

 

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